Insights

Field notes on production AI

Practical writing on retrieval architecture, agentic workflows, healthcare AI and claims automation — drawn from live enterprise programmes.

GenAIJul 2026

Why enterprise GenAI stalls after the pilot

The blocker is rarely the model. It is evaluation, access control and the absence of an audit story.

RAG best practicesJun 2026

Chunking is a policy decision, not a parameter

How document structure in policy wordings should drive your retrieval strategy — and what breaks when it does not.

Agentic AIJun 2026

Five agentic use cases that actually survive risk review

Bounded autonomy, human checkpoints and reversible actions: the pattern behind agent deployments that ship.

Healthcare AIMay 2026

Pre-authorization is the highest-ROI AI use case in health insurance

Volume, structure and clear ground truth make pre-auth the best first target for an explainable copilot.

Claims automationApr 2026

Measuring claims AI: the four numbers that matter

Handling time, straight-through rate, decision consistency and audit exceptions — everything else is vanity.

Book chapterMar 2026

The Autonomous Financial Layer — Chapter 2 excerpt

Retrieval as institutional memory: why the vector layer, not the model, is the durable asset.

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