Why enterprise GenAI stalls after the pilot
The blocker is rarely the model. It is evaluation, access control and the absence of an audit story.
Practical writing on retrieval architecture, agentic workflows, healthcare AI and claims automation — drawn from live enterprise programmes.
The blocker is rarely the model. It is evaluation, access control and the absence of an audit story.
How document structure in policy wordings should drive your retrieval strategy — and what breaks when it does not.
Bounded autonomy, human checkpoints and reversible actions: the pattern behind agent deployments that ship.
Volume, structure and clear ground truth make pre-auth the best first target for an explainable copilot.
Handling time, straight-through rate, decision consistency and audit exceptions — everything else is vanity.
Retrieval as institutional memory: why the vector layer, not the model, is the durable asset.
Reach out and I will add you to the occasional note on production AI in insurance and banking.